Link Working in Primary Care

GP services are changing in Scotland and over the next few years people accessing appointments at their local surgery will have the opportunity to see a wide range of other healthcare professionals in addition to GPs and nurses. These staff include physiotherapists, mental health workers, pharmacists and advanced nurse specialist for specific disease management and treatment.

One of these new roles is a Link Worker. This is someone who is responsible for helping people with health problems access support within their community. Health is affected by a wide range of circumstances that doctors and nurses don’t have a remedy for, examples of these are debt, relationship breakdown and loneliness. However, there are often sources of support for these problems in our local community. The link worker’s role is to match people up with the right support and they do this by meeting with people over a number of appointments in order to fully understand their situation.

We have been interested in link working over the past few years in Argyll and Bute and have done some work to see how it might work in our dispersed communities. A report on this work is available here Report: Connections for Well Being

We have also developed these case studies to give people a better idea of what link working might look like in practice

We have also developed these case studies to give people a better idea of what link working might look like in practice


Red SP case study